TY - BOOK AU - Sabherwal, Rajiv. AU - Becerra-Fernandez, Irma, TI - Business intelligence: practices, technologies, and management SN - 9780470461709 (pbk.) U1 - 658.4/72 22 PY - 2011/// CY - Hoboken, NJ PB - Wiley KW - Business intelligence KW - Technological innovations KW - Management N1 - Includes bibliographical references and index; Business intelligence and its impacts -- Business intelligence capab ilities -- Technologies enabling organizational memory -- Technologies enabling information integration -- Technologies enabling insights and decisions -- Technologies enabling presentation -- Business intelligenc e tools and vendors -- Development of business intelligence -- Manageme nt of business intelligence -- The future of business intelligence ER -