Napakor, Edwin. <br/><br/>
Organisational culture, cross-functional integration and customer re lationship management capabilities in foreign banks in Uganda / 
Napa kor Edwin. 
 - Kampala,  2015. 
 - xii, 41 p. :  ill. ;  30 cm. 
<br/><br/>Unpublished thesis (MIB)- Makerere University, 2015. 
<br/><br/>Includes bibliographical references (p.35-41). 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Banks and banking--Customer services--Uganda.<br/>Banks and Banking--Public relations--Uganda.
<br/><br/><label>Dewey Class. No.: </label>332.15