TY  - BOOK
AU  - Newsome, Philip
TI  - The patient-centred dental practice: a practical guide to custome r care 
SN  - 0904588696
PY  - 2001///
CY  - London
PB  - British Dental Association
KW  - Patient Satisfaction
KW  - Dental Care
KW  - standards
KW  - organization and administration
KW  - Dentist-Patient Relations
N1  - Includes bibliographical references(p. 67)  and index
ER  -