Austin, Erica Weintraub.

Strategic public relations management : planning and managing eff ective communication programs / Erica Weintraub Austin, Bruce E. Pin kleton. - 2nd ed. - Mahwah, N.J. : L. Erlbaum Associates, Inc., 2006. - xv, 411 p. : ill. ; 24 cm. - LEA's communication series. .

Includes bibliographical references (p. 389-399) and index.

0805853804 (clothbound : alk. paper) 0805853812 (pbk. : alk. paper)


Public relations--Management.

659.2