Strategic public relations management : planning and managing eff ective communication programs /
Erica Weintraub Austin, Bruce E. Pin kleton.
- 2nd ed.
- Mahwah, N.J. : L. Erlbaum Associates, Inc., 2006.
- xv, 411 p. : ill. ; 24 cm.
- LEA's communication series. .
Includes bibliographical references (p. 389-399) and index.