TY - BOOK AU - Noyes, Janet M. AU - Baber, Christopher, TI - User-centered design of systems SN - 3540760075 (alk. paper) U1 - 004.2/1 21 PY - 1999/// CY - London, New York PB - Springer KW - System design KW - Human-computer interaction N1 - Includes bibliographical references (p. 197-217) and index ER -