TY - BOOK AU - West, Darrell M., TI - Digital government: technology and public sector performance SN - 0691121826 (cl : alk. paper) U1 - 352.3/8/0285 22 PY - 2005/// CY - Princeton PB - Princeton University Press KW - Internet in public administration KW - United States KW - Administrative agencies KW - Data processing KW - Evalu ation KW - Political participation KW - Computer network resourc es KW - Democracy N1 - Includes bibliographical references (p. [201]-220) and index; Scope, causes, and consequences of electronic government -- Bureaucr atic, fiscal, and political contexts -- The content of American governm ent websites -- Explaining e-government performance -- The case of onli ne tax filing -- Public outreach and responsiveness -- Citizen use of e -government -- Trust and confidence e-government -- Global e-government -- Democratization and technological change ER -