TY - BOOK AU - Glanz, Barbara A. TI - The creative communicator: 399 tools to communicate commitment w ithout boring people to death! SN - 1556238320 U1 - 658.4/5 20 PY - 1993/// CY - Homewood, IL PB - Business One Irwin KW - Communication in organizations KW - Communication in management KW - Business communication N1 - Includes bibliographical references (p. 223) and index ER -