TY  - BOOK
AU  - Tushabe, Levi Wilson
TI  - Perceived service quality and customer satisfaction in non profit ma king organisations: a case of Makerere University 
PY  - 2003///
CY  - Kampala
KW  - Makerere University
KW  - Customer services
KW  - Customer relations
N1  - Thesis (MBA.) - Makerere University, 2003; Includes bibliographical references
ER  -