Birungi, M. Mayombo <br/><br/>
Occupational stress and customer service quality :  a  case of Mak erere 
Birungi, Mabel Mayombo 
 - Kampala :  Makerere University ,  2003 
 - i, 124p. :  ill. ;  30 cm. 
<br/><br/>Thesis (MBA) - Makerere University, 2003 
<br/><br/>Includes bibliographical    references  (p.107-110) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services<br/>Job stress--Uganda
<br/><br/><label>Dewey Class. No.: </label>158.72