TY  - BOOK
AU  - Mugabe, Samuel
TI  -  An integrated customer relationship system for Mobile Telecom Operat ors
U1  - 005.269 22
PY  - 0000///30 cm
CY  - Kampala
KW  - Telecommunication systems
KW  - Customer relations
KW  - Management
KW  - Information Technology
N1  - Unpublished thesis (M.Sc., Comp.Sc.) - Makerere University, 2006; Includes bibliographical references (p.36-40)
ER  -