Brennan, John, 1947-

Managing quality in higher education : an international perspecti ve on institutional assessment and change / John Brennan and Tarla S hah. - Buckingham [England] ; Philadelphia, PA : Organisation for Eco nomic Co-operation and Development, Society for Research into Higher Ed ucation & Open University Press, 2000. - vii, 159 p. ; 23 cm.

Includes bibliographical references (p. [148]-152) and index.

0335206735 (pbk.) 0335206743 (hard)


Education, Higher--Evaluation-- Case studies.
Total quality management-- Case studies.

378.1/01