TY - BOOK AU - Kahaner, Larry. TI - Competitive intelligence: from black ops to boardrooms : how bus inesses gather, analyze, and use information to succeed in the global m arketplace SN - 0684810743 U1 - 658.4/7 20 PY - 1996/// CY - New York PB - Simon & Schuster KW - Business intelligence N1 - Includes index ER -