TY - BOOK AU - Kitimbo, G. N. Elizabeth. TI - Customer service as a key to successful markerting of bank services in Uganda U1 - 332.17 PY - 1995/// CY - Kampala PB - Makerere University KW - Banks and banking KW - Customer services KW - Uganda N1 - Thesis (MBA) - Makerere University, 1995; Includes bibliographical references (p.87-98) ER -