Kitimbo, G. N. Elizabeth. Customer service as a key to successful markerting of bank services in Uganda/ by Elizabeth G. N. Kitimbo. - Kampala : Makerere University, 1995. - xiv, 121 p.; 30 cm. Thesis (MBA) - Makerere University, 1995. Includes bibliographical references (p.87-98) Subjects--Topical Terms: Banks and banking--Customer services--Uganda Dewey Class. No.: 332.17