Kitimbo, G. N. Elizabeth.

Customer service as a key to successful markerting of bank services in Uganda/ by Elizabeth G. N. Kitimbo. - Kampala : Makerere University, 1995. - xiv, 121 p.; 30 cm.

Thesis (MBA) - Makerere University, 1995.

Includes bibliographical references (p.87-98)


Banks and banking--Customer services--Uganda

332.17