TY  - BOOK
AU  - Travis, David,
TI  -  E-commerce usability: tools and techniques to perfect the on-lin e experience 
SN  - 0415258340 (pbk.)
U1  - 005.72 21
PY  - 2003///
CY  - London
PB  - Taylor & Francis
KW  - Web sites
KW  - Design
KW  - Computer software
KW  - Human factors
N1  - Includes bibliographical references and index
ER  -