TY  - BOOK
AU  - Slack, Nigel.
TI  - Operations and process management: principles and practice for s trategic impact 
SN  - 0273684264 (hardback)
U1  - 658.5 22
PY  - 2006///
CY  - Harlow, England,  New York
PB  - Prentice Hall/Financial Times
KW  - Manufacturing processes
KW  - Process control
N1  - Includes bibliographical references and index
ER  -