TY - BOOK AU - Namatovu, Rosemary Ssenabulya. TI - Organizational culture, employee emplowerment, organizational citize nship behaviour, service delivery and customer satisfaction in public e nterprise U1 - 302.35 23 PY - 2013/// CY - Kampala KW - Organisational culture KW - Uganda KW - Public institutions KW - Customer services KW - Organizational behavior KW - Employee empowerment N1 - Unpublished thesis (MOP) - Makerere University, 2013; Includes bibliographical references (p.57-61) ER -