TY - BOOK AU - Austin, Michael J. AU - Brody, Ralph. AU - Packard, Thomas Roy. TI - Managing the challenges in human service organizations: a casebo ok SN - 9781412941273 (pbk.) U1 - 361.0068 22 PY - 2009/// CY - Thousand Oaks, Calif. PB - Sage Publications KW - Human services KW - Management N1 - Includes bibliographical references (p. 271-273) and index; Introduction -- Case assessment and debriefing -- Governance, enviro nment, and structure -- Leadership and ethics -- Planning, program desi gn, and evaluation -- Financial management and information systems -- H uman resource management and supervision -- Organizational change and o rganizational dynamics UR - http://www.loc.gov/catdir/toc/ecip0813/200 8011029.html ER -