TY - BOOK AU - Clarke, John, TI - Creating citizen-consumers: changing publics & changing public s ervices SN - 9781412921336 (hbk.) U1 - 361.941 22 PY - 2007/// CY - London, Thousand Oaks, Calif. PB - SAGE KW - Human services KW - Great Britain KW - Decision making KW - Citizen partic ipation KW - Citizenship KW - Consumption (Economics) KW - Social policy N1 - Title appears 3 times on t.p; Includes bibliographical references (p. 164-175) and index ER -