Creating citizen-consumers : changing publics & changing public s ervices - Clarke, John, 1950- (London ; Thousand Oaks, Calif. : SAGE, 2007)
Title appears 3 times on t.p.
Includes bibliographical references (p. 164-175) and index.
Keywords: Human services -- Great Britain; Human services -- Great Britain -- Decision making -- Citizen partic ipation; Citizenship; Consumption (Economics).; Great Britain -- Social policy