TY - BOOK AU - Hayes, Robert H. TI - Operations, strategy, and technology: pursuing the competitive e dge SN - 0471655791 U1 - 658.4012 22 PY - 2005/// CY - Hoboken, NJ PB - Wiley KW - Strategic planning KW - Production planning KW - United States KW - Manufacturing processes KW - Technological innovations KW - United State s KW - Management KW - Information technology KW - Technological innovations KW - Industrial management KW - Competition, International N1 - Includes bibliographical references (p. 345-356) and index ER -