Mulora, Irene. <br/><br/>
Customer relationship management, customer satisfaction and customer loyalty in the telecommunication industry in Uganda / 
Mulora Irene. 
 - Kampala,   2017. 
 - x, 45 p. ;   30 cm. 
<br/><br/>Unpublished thesis (MBA)- Makerere University, 2017 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telecommunication-- Customer services--Uganda.<br/>Customer loyalty--Uganda.<br/>Consumer satisfaction--Uganda.
<br/><br/><label>Dewey Class. No.: </label>658.812