TY  - BOOK
AU  - Susskind, Lawrence.
AU  - Cruikshank, Jeffrey L.
TI  -  Breaking the impasse: consensual approaches to resolving public disputes 
SN  - 0465007511
U1  - 303.69  22
PY  - 1987///
CY  - New York
PB  - Basic Books
KW  - Conflict management
N1  - Includes bibliographical references and index
ER  -