Coombs, W. Timothy. <br/><br/>
Ongoing crisis communication :  planning, managing, and responding / 
W. Timothy Coombs. 
 - 3rd ed. 
 - Thousand Oaks, Calif. :  SAGE,   c2012. 
 - xv, 231 p. :  ill. ;   23 cm. 
<br/><br/>Includes bibliographical references (p. 199-218) and index. 
<br/><br/><label>ISBN: </label>9781412983105 (pbk.) 141298310X (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management.<br/>Communication in management.
<br/><br/><label>Dewey Class. No.: </label>658.4056