TY  - BOOK
AU  - Shilcock, Maggie.
AU  - Stutchfield, Georgina.
TI  -  Veterinary practice management: a practical guide 
SN  - 9780702029202 (pbk.)
U1  - 636.089/068  22
PY  - 2008///
CY  - Edinburgh,  New York
PB  - Saunders Elsevier
KW  - Veterinary medicine
KW  -  Practice
KW  -  Veterinary medicine
KW  -  Economics
KW  - Great Britain
KW  -  Practice Management
KW  -  Veterinary Medicine
KW  -  organization & administration
KW  - Great Britai n
N1  - Includes bibliographical references and index; Veterinary practice: how and why it is changing -- The management of veterinary practices -- What is a veterinary practice manager? -- Movi ng into management-what makes a good manager? -- Managing yourself -- B usiness planning -- Managing human resources: the importance of staff, recruitment and discipline -- Principles of employment law -- Human res ources: teamwork, communication, and managing change -- Human resources : training and appraisals -- Client care -- Sales and marketing -- Unde rstanding financial accounts -- Management accounts and financial plann ing -- Stock management -- Pricing of fees and products -- Information technology -- Office management -- Premises management -- Health and sa fety -- Pharmacy and dispensing -- Statutory and ethical aspects of pra ctice -- The future of practice management
ER  -