Shilcock, Maggie. <br/><br/>
Veterinary practice management :  a practical guide / 
Maggie Sh ilcock, Georgina Stutchfield. 
 - 2nd ed. 
 - Edinburgh ;   New York :  Saunders Elsevier,   2008. 
 - xi, 236 p. :  ill. ;   25 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Veterinary practice: how and why it is changing -- The management of veterinary practices -- What is a veterinary practice manager? -- Movi ng into management-what makes a good manager? -- Managing yourself -- B usiness planning -- Managing human resources: the importance of staff, recruitment and discipline -- Principles of employment law -- Human res ources: teamwork, communication, and managing change -- Human resources : training and appraisals -- Client care -- Sales and marketing -- Unde rstanding financial accounts -- Management accounts and financial plann ing -- Stock management -- Pricing of fees and products -- Information technology -- Office management -- Premises management -- Health and sa fety -- Pharmacy and dispensing -- Statutory and ethical aspects of pra ctice -- The future of practice management. 
<br/><br/><label>ISBN: </label>9780702029202 (pbk.) 0702029203 (pbk.) 
<br/><br/><label>LCCN: </label>2007-024065 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Veterinary medicine-- Practice.<br/> Veterinary medicine-- Economics--Great Britain.<br/> Practice Management--Great Britain.<br/> Veterinary Medicine-- organization & administration--Great Britai n.
<br/><br/><label>Dewey Class. No.: </label>636.089/068