Kibiikyo, Erina Babirye Competences, team work and service quality among ICT officers : a case study of private and public universities in central Uganda / E rina Babirye Kibiikyo. - Kampala, 2011 - xi, 68 p. ; 29 cm. Unpublished thesis (MA. HRM) - Makerere University, 2011 Includes bibliographical references (p.39 - 43) Subjects--Topical Terms: Employees-- Rating of--UgandaUniversities and colleges-- Employees--Uganda Dewey Class. No.: 331