Jones, Tricia S. <br/><br/>
Conflict coaching :  conflict management strategies and skills for the individual / 
Tricia S. Jones, Ross Brinkert. 
 - Los Angeles :  Sage Publications,   c2008. 
 - xxii, 322 p. :  ill. ;   23 cm. +   1 CD-ROM (4 3/4 in.) 
<br/><br/>Includes bibliographical references (p. 295-306) and index. 
<br/><br/>Section 1: Introducing Conflict Coaching  -- Conflict coaching: conf lict management strategies and skills for the individual -- The compreh ensive conflict coaching model -- Section 2: Conducting Conflict Coachi ng -- Stage one: discovering the story -- Stage two: the identity persp ective -- Stage two: the emotion perspective -- Stage two: the power pe rspective -- Stage three: crafting the "best" story -- Stage four: comm unication skills: confrontation, confirmation, and comprehension -- Sta ge four: the conflict styles opportunity -- Stage four: the negotiation opportunity -- Stage four: coordinating coaching with other conflict p rocesses -- The parallel process: learning assessment in conflict coach ing -- Section 3: Integrating Conflict Coaching Into Your Practice -- N eeds assessment and program evalutation for conflict coaching -- The fu ture of conflict coaching. 
<br/><br/><label>ISBN: </label>9781412950824 (cloth) 1412950821 (cloth) 9781412950831 (pbk.) 141295083X (pbk.) 
<br/><br/><label>LCCN: </label>2007-023143 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management.<br/>Mediation.
<br/><br/><label>Dewey Class. No.: </label>303.6/9