Okumu, Philip Oundo K.N. <br/><br/>
Occupational stress, commitment, organisational citizenship behaviou r, and customer service quality :  a case study of Stanbic Bank / 
by  Philip Oundo K.N. Okumu. 
 - Kampala,   2010. 
 - x, 72 p. ;   30 cm. 
<br/><br/>Unpublished thesis (MBA) - Makerere University, 2010. 
<br/><br/>Includes bibliographical references (p. 48-51). 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational behavior.<br/>Organizational commitment.<br/>Job stress.<br/>Customer services.
<br/><br/><label>Dewey Class. No.: </label>658.312