TY  - BOOK
AU  - Mulora, Irene.
TI  -  Customer relationship management, customer satisfaction and customer loyalty in the telecommunication industry in Uganda
U1  - 658.812  23
PY  - 2017///
CY  - Kampala
KW  - Telecommunication
KW  -  Customer services
KW  - Uganda
KW  - Customer loyalty
KW  - Consumer satisfaction
N1  - Unpublished thesis (MBA)- Makerere University, 2017; Includes bibliographical references
ER  -