TY  - BOOK
AU  - Napakor, Edwin.
TI  -  Organisational culture, cross-functional integration and customer re lationship management capabilities in foreign banks in Uganda
U1  -  332.15 
PY  - 2015///
CY  - Kampala
KW  - Banks and banking
KW  -  Customer services
KW  - Uganda
KW  - Banks and Banking
KW  -  Public relations
N1  - Unpublished thesis (MIB)- Makerere University, 2015; Includes bibliographical references (p.35-41)
ER  -