TY - BOOK AU - Dearstyne, Bruce W. TI - Managing records and information programs: principles, techniqu es and tools SN - 9781931789560 U1 - 025.1714 22 PY - 2009/// CY - Lenexa, Kansas PB - ARMA International KW - Records KW - Management KW - Management information systems N1 - Includes bibliographical references and index ER -