Essentials of corporate communication : implementing practices fo r effective reputation management /
Cees B.M. van Riel and Charles J . Fombrun.
- London ; New York : Routledge, 2007.
- xvi, 306 p. : ill. ; 24 cm.
Includes bibliographical references (p. [284]-301) and index.
Introduction : the communication system -- What is corporate communi cation? -- From communication to reputation -- Creating identity and id entification -- Measuring corporate identity -- Communicating with the corporate brand -- Developing a reputation platform -- Expressing the c ompany -- Communicating with key stakeholders -- Assessing the effectiv eness of corporate communication -- Applied reputation research -- Orga nizing corporate communication.