TY - BOOK AU - Koontz, Christie. AU - Gubbin, Barbara. ED - International Federation of Library Associations and Institutions. TI - IFLA public library service guidelines T2 - IFLA publications, SN - 9783110232264 (alk. paper) U1 - 027.4 22 PY - 2010/// CY - Berlin, New York PB - De Gruyter Saur KW - Public libraries KW - Standards KW - Administration KW - Aims and objectives N1 - Rev. ed. of: The public library service / prepared by a working grou p chaired by Philip Gill on behalf of the Section of Public Libraries. 2001; Includes bibliographical references and index; The mission and purposes of the public library -- The legal and fina ncial framework -- Meeting the needs of customers -- Collection develop ment -- Human resources -- The management of public libraries -- The ma rketing of public libraries -- Appendix 1. The IFLA/UNESCO public libra ry manifesto -- Appendix 2. The Finnish library act 1998 -- Appendix 3. Library service customer charter, Buckinghamshire County Library -- Ap pendix 4. Library building standards : Ontario, Canada and Barcelona, S pain -- Appendix 5. Update of IFLA manifesto -- Appendix 6. Queensland standards and guidelines for public libraries ER -