TY - BOOK AU - Burgess, Mark, TI - Analytical network and system administration: managing human-com puter networks SN - 0470861002 (cloth : alk. paper) U1 - 004.6 22 PY - 2004/// CY - Chichester, West Sussex, England, Hoboken, NJ PB - John Wiley & Sons KW - Computer networks KW - Management N1 - Includes bibliographical references (p. [353]-358) and index ER -