Cassidy, Anita. <br/><br/>
A practical guide to information systems process improvement / 
by Anita Cassidy, Keith Guggenberger. 
 - Boca Raton, Fla. :  St. Lucie Press,   c2001. 
 - 269 p. :  ill. ;   24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>1574442813 (alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management information systems.<br/>Information technology
<br/><br/><label>Dewey Class. No.: </label>658.4038