Alreck, Pamela L. The survey research handbook / Pamela L. Alreck, Robert B. Settle . - 3rd ed. - Boston : McGraw-Hill/Irwin, c2004. - xxv, 463 p. : ill. ; 24 cm. - McGraw-Hill/Irwin series in marketing . Includes index. ISBN: 0072945486 (alk. paper) Dewey Class. No.: 300/.72/3