TY - BOOK AU - Mutasingwa, Aliphonsina. TI - High performance work systems, employee engagement, personal initiat ive and organizational citizenship behavior (OCB) a case of commercial banks in Kampala district U1 - 658.3 23 PY - 2013/// CY - Kampala KW - Work design KW - Management KW - Employee participation KW - Bank management KW - Organizational behavior N1 - Unpublished thesis (MHRM)- Makerere University, 2013; Includes bibliographical references ER -