Nkabiddwa, Sarah. <br/><br/>
Customer care creation and retention a key to clientale turn over in tourism industry / 
by Sarah Nkabiddwa. 
 -  2007. 
 - viii, 41 p. :  ill. ;  30 cm. 
<br/><br/>Dissertation (B.A. Tourism) - Makerere University, 2007. 
<br/><br/>Includes bibliographical references (p. 41) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Tourism Customer services -- Uganda.
<br/><br/><label>Dewey Class. No.: </label>338.4791