TY  - BOOK
AU  - Katz, William A.,
TI  - Reference service expertise
SN  - 1560244607 (alk. paper)
U1  - 025.5/2  20
PY  - 1993///
CY  - New York
PB  - Haworth Press
KW  - Reference services (Libraries)
KW  -  United States
N1  - "Has also been published as The Reference librarian, no. 40, 1993"-- T.p. verso; Includes bibliographical references
ER  -