Stapenhurst, Tim <br/><br/>
The benchmarking book :  a how-to- guide to best practice for mana gers and practitioners  / 
Tim Stapenhurst. 
 - Amsterdam :  Elsevier ,  2009 
 - xli, 454 p.:  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780750689052 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Benchmarking (Management).
<br/><br/><label>Dewey Class. No.: </label>658.4013