TY  - BOOK
AU  - Munoz-Seca, Beatriz,
AU  - Riverola, Josep,
TI  - Problem driven management: achieving improvement in operations t hrough knowledge management 
SN  - 1403941378 (cloth)
U1  - 658.4038  22
PY  - 2004///
CY  - Houndmills,  New York, N.Y.
PB  - Palgrave Macmillan
KW  - Knowledge management
KW  - Organizational learning
KW  - Problem solving
KW  - Total quality management
N1  - Includes bibliographical references (p. 350-356) and index
UR  -  http://www.loc.gov/catdir/enhancements/fy0 617/2004046493-t.html
ER  -