Munoz-Seca, Beatriz,   1953- <br/><br/>
Problem driven management :  achieving improvement in operations t hrough knowledge management / 
Beatriz Muänoz- Seca and Josep Riverol a. 
 - Houndmills ;   New York, N.Y. :  Palgrave Macmillan,  2004. 
 - xviii, 383 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 350-356) and index. 
<br/><br/><label>ISBN: </label>1403941378 (cloth) 
<br/><br/><label>LCCN: </label>2004-046493 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Knowledge management.<br/>Organizational learning.<br/>Problem solving.<br/>Total quality management.
<br/><br/><label>Dewey Class. No.: </label>658.4038