Salinge, Hawah. Service quality efficiency and retail performance of Development Fin ance Company of Uganda-Bank / Hawah Salinge. - Kampala, 2012. - xii, 74 p. : ill. ; 30 cm. Unpublished thesis M.A. (Econ. Pol. & Plan.) - Makerere University, 2012. Includes bibliographical references (p. 53-58). Subjects--Topical Terms: Banks and banking-- Uganda. Dewey Class. No.: 332.1