Corsan, John R. The veterinary receptionist : essential skills for client care / John R. Corsan and Adrian R. Mackay. - Edinburgh : Butterworth-Heinemann, 2001. - 170 p. : ill. ; 24 cm. Includes index. ISBN: 0750642254 Subjects--Topical Terms: Veterinary hospitals.Receptionists. Dewey Class. No.: 636.0832