TY  - BOOK
AU  - Kisakye, Jonathan
TI  - Relationship marketing, internal networks and customer retention in the insurance industry: a case study of First Insurance Company Ltd . 
U1  - 368.362 
PY  - 2007///
KW  - First Insurance Company Ltd
KW  -  Customer services
KW  - Industrial life insurance
N1  - Unpublished thesis (MBA) - Makerere University, 2007; Includes bibliographical references (p.43-47)
ER  -