Kisakye, Jonathan

Relationship marketing, internal networks and customer retention in the insurance industry : a case study of First Insurance Company Ltd . / Jonan Kisakye. - 2007 - vii, 55 p. : ill. ; 30 cm.

Unpublished thesis (MBA) - Makerere University, 2007

Includes bibliographical references (p.43-47)


First Insurance Company Ltd.-- Customer services.


Industrial life insurance.

368.362