Nakkungu, Rosemary <br/><br/>
The effect of quality services on customer turnover :  a  case stu dy of Ekitoobero Restaurant in Kampala District / 
Rosemary  Nakkungu 
 - Kampala :  Makerere University,  2006 
 - ix, 31 p. :  ill. ;  30 cm. 
<br/><br/>Dissertation (B.A. Tourism)- Makerere University, 2006. 
<br/><br/>Includes bibliographical references (p.26 ) 
<br/><br/><label>Subjects--Corporate Names: </label><br/>Ekitoobbero Restaurant-- Customer services-- Kampala District
<br/><br/><label>Dewey Class. No.: </label>658.812