TY  - BOOK
AU  - McCaffery, Peter,
TI  -  The higher education manager's handbook: effective leadership an d management in universities and colleges 
SN  - 0415335078 (pbk)
U1  - 378.1010941  21
PY  - 2004///
CY  - London
PB  - Routledge Falmer
KW  - Universities and colleges
KW  -  Great Britain
KW  -  Administration
KW  -  Hand books, manuals, etc
KW  - Educational leadership
KW  -  Handbooks, manuals, etc
KW  - Education, Higher
KW  -  Handbooks, m anuals, etc
N1  - Includes bibliographical references (p. 312-318) and index; Knowing your environment. -- Knowing your institution. -- Leading yo ur department. -- Leading by example. -- Managing for high performance. -- Developing staff. -- Managing change. -- Managing up and managing t he 'down side'. -- Managing yourself
ER  -