TY  - BOOK
AU  -  Nakkungu, Rosemary
TI  -  The effect of quality services on customer turnover: a  case stu dy of Ekitoobero Restaurant in Kampala District 
U1  -  658.812 
PY  - 2006///
CY  -  Kampala
PB  -  Makerere University
KW  -  Ekitoobbero Restaurant
KW  -  Customer services
KW  -  Kampala District
N1  -  Dissertation (B.A. Tourism)- Makerere University, 2006;  Includes bibliographical references (p.26 )
ER  -